My PT Hub updates and new releases
Version: 2.4.0
Web
Mobile
New updates
This release is packed with upgrades across web, mobile, and both platforms—giving you more flexibility, smarter tracking, and smoother communication.
Cross-platform updates:
Control Workout Groups visibility
Trainers can now control workout visibility by workout group (e.g, Home Workouts, Gym Workouts). When enabled, clients will see a new Groups tab in their Workout area, making it easier to find and start the right workouts.
New cardio & strength metrics
Trainers can now program, and clients can log a wider range of cardio metrics including: split times (/500m), watts, calories split (kcal p/h), flights climbed, and revolutions per minute (RPM). Reps in reserve (RIR) has also been added for resistance exercises.
Client chat responses to check-in feedback
Clients can now reply directly to trainer feedback on reviewed or completed check-ins via chat.
Check-ins schedule on client profile
Trainers can now see a client’s upcoming, open, and overdue check-ins directly from their profile. You can access this via Contacts → ‘Client Profile’ → ‘Check-Ins’ → ‘Upcoming’.
Web updates
- Compare Progress Photos
Trainers can now visually track client progress with the new ‘Compare Progress Photos’ option on web. - Chat voice notes
Trainers and clients can now record and send voice notes in Chat on web.
Mobile updates
- Mandatory forms & PAR-Q on mobile
Clients must now complete all required sign-up forms and the mandatory PAR-Q before accessing the mobile app. - Rotate and crop images
Trainers and clients can now rotate and crop images before uploading on mobile, whether taking a new photo or selecting from the library. - Video upload for custom exercises
Trainers can now upload videos to custom exercises directly from the mobile app. - Apple Health for iPad
Clients can now connect to Apple Health on iPad via Settings → ‘Feature Settings’ → ‘Integration Connections’. - Client Activity Feed filter
Added a filter option to the client's Activity Feed, allowing clients to quickly narrow their feed by event type - e.g., workouts, check-ins, nutrition plan etc. - Navigation from notifications
You can now tap notifications within the Hub to jump directly to relevant areas—like Workouts, Files, Nutrition, Progress Photos, and Programs making navigation faster and more intuitive. - New Integrations tab on client Hub
Integration tiles on the client Hub are now grouped under a dedicated ‘Integrations’ tab, visible only when clients’ integrated devices are linked to My PT Hub.
Version: 2.3.0
Web
Mobile
New feature: White label app
Introducing the brand-new White label app feature add-on, designed to help you launch your fully-branded coaching app and create the ultimate professional coaching experience for your clients.
What’s included with your White label app:
- Add your own app name & custom logo
- Your own custom App Store & Google Play Store listings
- Fully-immersive, end-to-end branding
- iOS & Android compatible
- Clients can download your app from anywhere
Trainers on a Premium subscription plan can purchase the white label add-on directly from the Add-Ons area of your web account.
Web updates
- Trainers on the Premium plan can now purchase the White Label add-on directly from the Add-Ons section.
Mobile updates
- Brand your app icon with your logo, colors & brand name.
- Your app is globally accessible and can be found on both the Apple App Store and Google Play Store.
Version 2.2.0
Web
Mobile
New feature: Automated Check-Ins
We’re delighted to announce the release of our new Automated Check-Ins feature, enabling trainers to create, automate and manage your entire client check-ins process from a single hub.
Alongside the ability to create and assign custom client check-ins, our new feature allows coaches to easily automate recurring check-ins and keep clients accountable with automated notifications and custom check-in windows, ensuring you get the information you need, when it’s most convenient for you to act on it.
Gain deeper insights into client sentiment and performance using the side-by-side comparison tool to see your clients’ progress at a glance, as well as responding to check-ins via the dedicated ‘Inbox’ using a variety of feedback options, including text, voicenote and video.
Web updates
- Dedicated Check-Ins ‘Inbox’ & Overdue areas.
- Check-Ins ‘Form Builder’, including an assortment of question types and option to collect measurements and progress photos (auto-synced to your clients’ profiles).
- Automate recurring check-ins (daily, weekly, bi-weekly or monthly) from specific dates.
- Customize check-in windows (‘Open’, ‘Overdue’ and ‘Closed’).
- Side-by-side client check-in comparisons across specific date ranges.
- Review client check-ins, with the option to leave text, voicenote and video feedback.
Mobile updates
- Access and respond to client check-ins.
- Client push notifications and email reminders.
Version 2.1.0
Web
Mobile
New feature: Automated messages
We’re thrilled to announce the launch of Automated Messages, a powerful new feature designed to save you time and enhance client engagement.
Trainers can now configure personalized automated messages based on client events, actions and milestone achievements (including birthday messages), as well as automate messages from specific days of your clients’ assigned Programs.
Deliver authentic automated messages with smart personalization fields like {First name} and {Last name}, allowing you to tailor your messaging to each unique client, as well as customizing a time delay for each message trigger, allowing your messages to look and feel as authentic as possible to your clients.
Web updates
- Send automated messages based on client log in events (e.g. their 1st login).
- Send automated messages based on clients’ birthdays.
- A Send automated messages based on clients’ Workout or nutrition milestones (e.g. their 50th workout logged).
- Send automated messages based on clients’ Package purchase history (e.g. their 1st purchase).
- Schedule automated messages from specific days of your clients’ assigned Programs
Mobile updates
- Schedule automated messages from specific days of your clients’ assigned Programs