My PT Hub updates and new releases
Version 2.2.0
Web
Mobile
New feature: Automated Check-Ins
We’re delighted to announce the release of our new Automated Check-Ins feature, enabling trainers to create, automate and manage your entire client check-ins process from a single hub.
Alongside the ability to create and assign custom client check-ins, our new feature allows coaches to easily automate recurring check-ins and keep clients accountable with automated notifications and custom check-in windows, ensuring you get the information you need, when it’s most convenient for you to act on it.
Gain deeper insights into client sentiment and performance using the side-by-side comparison tool to see your clients’ progress at a glance, as well as responding to check-ins via the dedicated ‘Inbox’ using a variety of feedback options, including text, voicenote and video.
Web updates
- Dedicated Check-Ins ‘Inbox’ & Overdue areas.
- Check-Ins ‘Form Builder’, including an assortment of question types and option to collect measurements and progress photos (auto-synced to your clients’ profiles).
- Automate recurring check-ins (daily, weekly, bi-weekly or monthly) from specific dates.
- Customize check-in windows (‘Open’, ‘Overdue’ and ‘Closed’).
- Side-by-side client check-in comparisons across specific date ranges.
- Review client check-ins, with the option to leave text, voicenote and video feedback.
Mobile updates
- Access and respond to client check-ins.
- Client push notifications and email reminders.
Version 2.1.0
Web
Mobile
New feature: Automated messages
We’re thrilled to announce the launch of Automated Messages, a powerful new feature designed to save you time and enhance client engagement.
Trainers can now configure personalized automated messages based on client events, actions and milestone achievements (including birthday messages), as well as automate messages from specific days of your clients’ assigned Programs.
Deliver authentic automated messages with smart personalization fields like {First name} and {Last name}, allowing you to tailor your messaging to each unique client, as well as customizing a time delay for each message trigger, allowing your messages to look and feel as authentic as possible to your clients.
Web updates
- Send automated messages based on client log in events (e.g. their 1st login).
- Send automated messages based on clients’ birthdays.
- A Send automated messages based on clients’ Workout or nutrition milestones (e.g. their 50th workout logged).
- Send automated messages based on clients’ Package purchase history (e.g. their 1st purchase).
- Schedule automated messages from specific days of your clients’ assigned Programs
Mobile updates
- Schedule automated messages from specific days of your clients’ assigned Programs