Acceptable use policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THIS SITE.

www.mypthub.net is a website operated by Fitii Ltd (“we”, “our”, “us”), a limited company registered in England and Wales with company number 09374110 and having its registered office at Highfield Court Tollgate, Chandler’s Ford, Eastleigh, Hampshire, United Kingdom, SO53 3TY, UK; this is also our main trading address. Our VAT number is 203 3905 44. Our main email address is support@mypthub.net to which general enquiries should be made.

The acceptable use policy contained herein (together with the documents referred to herein) (the “Acceptable Use Policy”) informs you, the visitor and/or End User, as defined below, about the terms that govern your access to and use of our website, www.mypthub.net (the “Site”), as well as any software and related services you may use (the “Services”), whether as a guest or a registered End User or Customer, each as defined below. Use of our Site includes accessing, browsing, or registering to use our Site.

For certainty and clarity, you may be a visitor or user of the Site, an End User as defined below and/or a Customer, as defined below.

Please read this Acceptable Use Policy carefully before you start to use our Site and/or Services. By using and/or accessing our Site and Services, you confirm that you accept and agree to this Acceptable Use Policy and that you will comply with it. If you are using our Services on behalf of a company, organization, or other legal entity, you represent that you are authorized to accept this Acceptable Use Policy on its behalf. This Acceptable Use Policy shall be legally binding on you.

If you do not agree to this Acceptable Use Policy, you must not use our Site or Services and should leave the Site immediately.

This Acceptable Use Policy incorporates by reference the following policies (the “Policies”), which you are agreeing to be bound when you agree to be bound by this Acceptable Use Policy:

This Acceptable Use Policy incorporates by reference the following policies (the “Policies”), which you are agreeing to be bound when you agree to be bound by this Acceptable Use Policy:

• Our GDPR policies, which can all be found at: My PT Hub – GDPR Legal Documentation;
• Our privacy policy, which can be found at: My PT Hub – Privacy Policy; 
• Our cookie policy, which can be found at: My PT Hub – Cookie Policy; and
• Our terms of use, which can be found at: My PT Hub – Terms of Use.

Our Services are provided to you or any Customer, as defined below) under a separate commercial agreement. In the event that you purchase or subscribe for Services from our Site, you will also be required to agree to be bound by our subscription services agreement, which can be found at: My PT Hub – Subscription Services Agreement (a “Customer Agreement”).

For certainty and clarity, if you are an end user of our Services (an “End User”), and a member, client or customer of one of our direct customers, with whom we have a Customer Agreement (our “Customers” and each a “Customer”), this Acceptable Use Policy shall govern your use of the Site and Services in addition to any terms or commercial agreements between you and our Customer.

Prohibited uses

You may only use our Site and Services for lawful purposes. You may not use, or encourage, promote, facilitate, or instruct others to use, our Site or Services for any of the following:

a. Unlawful Activities

• Violating any applicable laws, regulations, or third-party rights (including intellectual property, privacy, or publicity rights)
• Engaging in fraud, money laundering, or other deceptive or illegal practices
• Harming or attempting to harm minors in any way

b. Abuse, Interference, or Disruption

• Attempting to gain unauthorized access to any part of our systems, networks, or data
• Interfering with the normal operation of our Site or Services, servers, or networks
• Introducing viruses, malware, or other harmful code
• Launching or facilitating denial-of-service (DoS), distributed denial-of-service (DDoS), or similar attacks

c. Misuse of User Accounts or Credentials

• Sharing login credentials with unauthorized parties
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity

d. Violation of Privacy or Data Protection Laws

• Collecting, storing, or using personal data from other users without proper authorization or legal basis
• Violating applicable data protection or privacy laws (e.g., GDPR, CCPA) or our Policies related thereto

e. Content Restrictions

You may not send, upload, transmit, or distribute content or material that:

• Is defamatory, obscene, abusive, harassing, threatening, or otherwise objectionable
• Promotes violence, discrimination, or hate speech
• Infringes on the intellectual property or proprietary rights of others
• You know contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

f. Other

• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam)
• Not to reproduce, duplicate, copy or re-sell any part of our Site or Services in contravention of the provisions of our Policies or any Customer Agreement

• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards, as set out below

You also agree:

• Not to access without authority, interfere with, damage or disrupt:
  • any part of the Site or Services;
  • any equipment or network on which our Site is stored;
  • any software used in the provision of our Site; or
  • any equipment or network or software owned or used by any third party.
• To comply with any of our directions relating to the protection of any personal data.

Interactive services

We may, from time to time, provide interactive services on the Site or in tandem with our Services (the “Interactive Services”), including, without limitation, push notifications and internal, in-product notifications or messaging capabilities.

Where we do provide any Interactive Services, we will provide you with clear information regarding the kind of Interactive Services offered. Where any such Interactive Services are provided, they may be moderated, unmoderated, or subject to limited moderation at our discretion. We do not undertake to monitor all activity on or through the Interactive Services, and we disclaim any responsibility arising from use of them. Customer shall, and shall ensure that its End Users, use such Interactive Services at their own risk.

The use of any of our Interactive Services by a minor must be with the consent and under the supervision of their parent or guardian, who remain responsible for their use. We advise parents to speak with their children about online safety, as moderation (where provided) is not foolproof.

Content standards

These content standards apply to any and all material which you contribute, send, upload, transmit, or distribute to the Site (the “Contributions”), and to any Interactive Services associated with such Contributions.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any Contribution, as well as to its whole.

Contributions must:

• Be accurate and honest and reasonably balanced where they state facts
• Be genuinely held (where they state opinions)
• Comply with applicable law in the UK and in any country from which they are posted

Contributions must not:

• Contain any material which is abusive or defamatory of any person
• Contain any material which is obscene, offensive, hateful or inflammatory
• Contain or promote sexually explicit material
• Contain any personal data of an individual unless that individual has expressly consented to such disclosure and the purpose of it
• Contain or promote violence
• Contain or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
• Infringe any registered or unregistered copyright, database right trademark or trade name intellectual property rights of any other person
• Be likely to deceive any person
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
• Promote any illegal activity
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
• Be likely to harass, upset, embarrass, alarm or annoy any other person
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
• Give the impression that they emanate from us, if this is not the case
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

Responsibility for End Users and Third Parties

If you are a Customer, you are responsible for ensuring that your clients, members, and other End Users comply with this Acceptable Use Policy, and you may be held responsible for any violation of this Acceptable Use Policy by any of your End Users. If you are an End User, you are responsible for your own compliance with this Acceptable Use Policy and for all activity occurring under your account or credentials, including by anyone you allow or enable (intentionally or negligently) to access the Site or Services on your behalf.

Monitoring and Enforcement

We reserve the right (but do not assume the obligation) to monitor use of our Site and Services and investigate any violation of this Acceptable Use Policy or misuse of the Site or Services. We may:

• Remove or disable access to content that violates this Acceptable Use Policy
• Suspend or terminate accounts or access to our Site or Services
• Report violations to law enforcement or regulators, where appropriate

Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it to us at support@mypthub.net. We may request additional information from you to investigate the issue.

Suspension and Termination

We will determine, in our discretion, whether you have breached this Acceptable Use Policy. When a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate, including but not limited to:

• Immediate, temporary or permanent withdrawal of your right to visit or use our Site or Services
• Immediate, temporary or permanent removal of any posting or material, including Contributions, uploaded by you to the Site
• Issuing you a warning
• Enacting legal proceedings (in equity and common law) against you 
• Referral to statutory bodies (such as the Information Commissioner’s Office)
• Disclosure of relevant information to law enforcement authorities as we reasonably feel is necessary

If we take any reasonable action of the type stated above, then you agree that we will not be liable to you in any way whatsoever in response to breaches of this Acceptable Use Policy. The responses described in this Acceptable Use Policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to this Acceptable Use Policy

We may revise this Acceptable Use Policy at any time by posting a revised version on our Site. Continued use of our Services and Site after the effective date of any changes constitutes your acceptance of the revised Acceptable Use Policy. You are asked to and expected to check this Acceptable Use Policy page from time to time to take notice of any changes we make.

If you have any questions regarding this Acceptable Use Policy, please contact support@mypthub.net.